Leveraging our unparalleled knowledge of the gaming market, we help our customers maximize their earning potential in a cost-effect manner.
We offer the following operational services:
Players expect faster reaction times and online interaction, so our dedicated customer support team is always on hand to respond to queries quickly and efficiently. As not all players are tech-savvy, our support team is highly trained to assist with all matters – from sign up to winnings withdrawals and everything in between. Where permitted, we approach players proactively when we recognize they have a problem.
Our vast experience in working with specific local regulations allows us to assist new and veteran members with registration, verification and all other matters.
Our marketing team has a profound understanding of the unique characteristics and profile of online players. By implementing a segmented and localized retention marketing strategy, we improve lifetime player value and achieve high player satisfaction levels.
Our advanced gateway supports more than 50 payment methods for deposits and withdrawals, with localization to targeted markets ensuring the highest conversion rates.
We provide a wide variety of local Internet payment methods, including local e-banking, E-wallets, credit/debit cards, Mister Cash, and Siru for our mobile players. By optimizing the costs and approval rates of payments, we boost our customers’ profitability.
Our service includes:
Our flexible backend system robustly enforces the compliance guidelines of the various regulators and we are constantly adding our own policies and procedures. We: