robust and large-scale technology for endless real-time play
Platform: An important characteristic of playing online scratch games is that it is played by a large mass of players in an impulsive manner. NeoGames’ platform is robust and scalable to enable real-time play for our thousands of simultaneous players worldwide.
Innovative Gaming Engines: Our platform includes a few unique and innovative gaming engines which generate the various game patterns. These engines enable our marketing team to constantly introduce new scratch games to online players.
White-label ready: With our multilingual support, separated and dedicated affiliation mechanisms for each partner, and a segmented operators management interface, our platform is designed to host multiple white-label partner portals in the most efficient manner.
Billing: Our all-inclusive billing solution incorporates integration with the leading global processing companies, as well as support of a wide selection of charging methods, such as credit cards, e-wallets, prepaid cards, micropayments and more.
Security: NeoGames’ security and privacy critical in building long-lasting relationships with our customers is critical. This is why we utilize the latest 128-bit Secure Socket Layer (SSL) encryption technology to ensure that sensitive data is transferred securely to our secure server, which is protected by the latest firewall.
All monetary transactions are processed by our fully licensed Malta-based operator under the Lotteries and Gaming Authority of Malta. All personal information is kept confidential and secure, and is not shared with other parties for commercial purposes.
Fraud detection: NeoGames implements a comprehensive, 3 tiered fraud solution that includes:
- Physical screening tier which consists of IP based country filtering, BIN-number analysis and CLI analysis. This is followed by:
- Behavioral screening which detects dynamic user fraud patterns to warn of abnormal behavior. All is supervised by the:
- Human tier in form of our experienced fraud team that executes the final screening level.
Reports: NeoGames provides extensive management reporting tools that cover all bases.
- Traffic focused reports consist of traffic patterns analysis.
- Money and payment based reports follow the charger behavior of user segments and countries.
- User focused reports track favorite games and other specific user behavior patterns.