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NeoSphere – The Engine that Powers Your Business Success

The NeoSphere player account management and marketing system powers the success of the entire gaming operations across all channels and gaming genres.

The robust and advanced comprehensive platform has evolved and been fine-tuned with nearly a decade and a half of experience, incorporating the most innovative technology with the wisdom of proven field knowledge into each of its modules:

  • Player Account Management  (PAM)
  • Electronic Wallet
  • Customer Support
  • Compliance, Fraud, Security & Risk Management
  • Responsible Gaming
  • Campaign Management and Bonus Engine
  • Loyalty
  • Reporting and Stats
  • Payment Gateway
  • Game Management

Open Architecture

NeoSphere’s embedded flexibility and openness – and single code base – are key to its renowned ability to rapidly integrate third-party content and service providers and adapt to the unique needs of each customer.

Utilizing our Remote Gaming Server API, we have extensive experience integrating major content provider game libraries and we are always on the lookout for unique content to complement our customer offering.

Our solution has been integrated with hundreds of external services such as:

  • Game providers: iLottery, eCasino, sports betting, etc.
  • Payment methods
  • Geo-location
  • Identity verification
  • Government white/black lists
  • Responsible gaming
  • ERP systems
  • Business intelligence
  • Messaging services
  • Point-of-sales terminals
  • Taxation authorities – and much more…

Security

An experienced provider to lotteries and online casinos, we safeguard their unique needs and sensitivity with the utmost security standards.

All aspects of our operation bear the highest levels of data security. For example:

  • Our development process is ISO 9001:2008 certified.
  • Our security process and operations are ISO/IEC 27001:2005 certified.
  • We are certified as level 1 PCI-DSS compliant, enabling us to provide the most secure banking and payment solutions.

Responsible Gaming 

Fully aware of its customers’ requirement for social responsibility, NeoGames strongly encourages its partners to follow a responsible gaming approach. By strictly complying with and even exceeding various responsible gaming regulatory requirements, we ensure a safe, secure and fair gaming environment. We help our customers support responsible gaming behavior, as well as identify and manage compulsive gambling activity where applicable.

Platform features include:

  • Advanced Self-Management Module: Enables players to define their Responsible Gaming limits within a wide range of parameters.
  • Operator-Controlled Module: Enables lottery customers to define and enforce policies and limitations on their players.
  • APIs: Connect with to government and other types of responsible gaming databases to provide in-game alerts to remind players to play responsibly.