safe & secure player environment

Responsible Gaming: We comprehend that we have a responsibility to the public, and strongly encourage responsible gaming behavior. Our team is sensitive to compulsive gambling activity, and will react accordingly when such situations arise.

NeoGames takes the issue of responsible gaming very seriously and therefore provides players a range of options to assist them to wager responsibly.

Self-Exclusion: Upon request, we will close any account. All a member needs to do is make a phone call or send an email to the support team.Access to Account History: Players can easily access a complete history of their activity on our sites, via the ‘History’ tab in their account.

Staff Training: Our staff is equipped to detect signs of compulsive behavior, and is trained to respond appropriately. In such cases we also encourage individuals to seek professional guidance and recommend the relevant organizations.

NeoGames conforms to all international legislation regarding privacy and promises a safe environment to players.